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Frequently Asked Questions

At IronDrake Cleaning Solutions we want to make sure we are the right fit for you and your business. We have tried to answer as many questions as we can below, but if you need to know anything further don’t hesitate to contact us.

General Questions

Do You Work By The Hour?

No. Each client is given a tailored quote. This ensures quality and piece of of mind for the customer. 

Do You Do One Off Cleans Or Do You Only Take On Regular Clients?

We are more than happy to do one off cleans.

If Regular Cleaning Falls On A Holiday Will You Be Working?

Yes. We make sure that holidays are clearly highlighted on our schedule so that we can plan in advance to have cleaners available.

What Hours Do You Work

We open 24 hours a day, 7 days a week.

Do You Do Dishes Or Empty Dishwashers?

Yes. This can be requested.

Are You Insured?

Yes. We have $20,000,000 in public liability insurance.

Do You Clean Windows?

Yes. This can be requested.

Do You Have Your Own Vacuum?

Yes. All of our cleaners have thier vacuums.

Do You Bring Your Own Cleaning Supplies?

Yes. Our cleaners have everything they need to complete the job.

If I Refer A My Friend, Do I Get A Referral Fee Or Discounted Cleaning?

Yes. If you refer someone to our services we will give you a 25% discount on your next clean.

What Happens If You Get Sick?

We will organise another cleaner.

Are Your Cleaners Insured?

Yes. Everyone who works for IronDrake is insured.

How Do You Prefer To Be Contacted?

Call me anytime or come visit me in my office

What Happens If You Break Something While You Are At My Office?

We are insured and we will replace anything that our team breaks.

About Our Services

Office Cleaning

Having your office professionally cleaned isn’t just a great way to look after your valued employees. A pristine work environment also builds professionalism in your brand and culture. The easiest way to generate a lasting sense of competency for your visitors is to have IronDrake Cleaning Solutions take care of your headquarters’ presentation.

READY TO GET STARTED?

If your office or facility could use a convenient and reliable cleaning service – then give us a call, book in a meeting or complete the form below to schedule a free consultation. We’ll take it from here.

07 3073 2406

Schedule a meeting to discuss how we can tailor a solution to your cleaning requirements.

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